SafeBytes Anti-Malware Fully Removes Relevant Knowledge


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Threat Data

Name: Relevant Knowledge Category: Browser Hijacker Threat Level: 2/10

Relevant Knowledge Information

RelevantKnowledge installs itself as browser add-on and hooks itself to multiple system processes using a winlogon entry. This is an invisible program that collects data from your computer and later uses it for marketing purposes. It will slow your computer speed while giving the user nothing in return. We recommend removal of this software using Safebytes Anti-Malware, as described in this video and in the article linked in the video description. RelevantKnowledge is a software that gets information from users for market research purposes. It can be installed in the background without the user’s consent. When installed manually the EULA shows that the user is required to be at least 18 years of age but this is only shown in the EULA and no where else in the installer.

Alternate Detections and Aliases

TROJ_GEN.F47V1123 [TrendMicro-HouseCall], Unwanted-Program ( 00454f261 ) [K7AntiVirus], Adware.PremierOpinion [Malwarebytes], ApplicUnwnt [Comodo], DangerousObject.Multi.bxf [Jiangmin], Trojan-Clicker/W32.Relevant.275072 [nProtect], Trojan/Genome.rzve [TheHacker], W32/MalwareF.BTCN [F-Prot], Adware/Relevant.G.1 [AntiVir], Dropped:Spyware.Relevantknowledge.A (B) [Emsisoft], Adware.Relevant.275072 [ViRobot], AdWare.Agent [Ikarus], a variant of Win32/Adware.MarketScore.A [NOD32], Gen:Adware.Heur.oq0@Ri0L15ai [F-Secure] and Adware.Relevant.10 [DrWeb].

About Browser Hijacker

Browser hijacking is a very common type of on-line fraud where your web browser settings are altered to allow it to carry out things you do not intend. There are plenty of reasons why you might have a web browser hijack; but commercial, advertising and marketing are the major reasons for their creation. It re-directs you to the sponsored internet sites and injects ads on the web browser which helps its developer generate income. Although it might seem harmless, these tools are designed by vicious individuals who always look to take advantage of you, so that they can earn money from your naive and distraction. Once the program attacks your laptop or computer, it starts to mess things up a whole that slows your computer down to a crawl. In the worse-case scenario, you may be forced to tackle serious malware threats as well.

How you can know if your web browser has been hijacked
There are lots of signs that indicate your web browser is hijacked:
1. home-page is changed
2. you observe new unwanted favorites or bookmarks added, usually directed to ad-filled or pornography sites
3. the main web browser settings is altered and undesirable or unsafe resources is put into the trusted sites listing
4. you see unwanted new toolbars added
5. your browser displays constant pop-up windows
6. your browser has become unstable or starts running sluggishly
7. you are prohibited entry to specific websites, for example, the site of an antimalware software company like SafeBytes.

So how does a PC get infected with a browser hijacker
Browser hijackers attack computer systems through malicious e-mail attachments, downloaded infected computer files or by visiting infected internet sites. They may also be deployed via the installation of an internet browser toolbar, add-on or extension. Also, certain freeware and shareware can put the hijacker within your computer through “bundling” technique. Examples of popular browser hijackers are Fireball, GoSave, Ask Toolbar, CoolWebSearch, Babylon Toolbar and RocketTab.

The presence of any browser hijacker malware on your system might considerably diminish the browsing experience, track your internet activities that result in serious privacy issues, create system stability issues and finally cause your PC to slowdown or to a practically unusable condition.

How to fix a browser hijack
Some hijackers could be removed by uninstalling the free software they were included with or by deleting any add-ons you’ve recently added to your computer system. But, most hijackers are very tenacious and require specialized tools to eradicate them. You should think about undertaking manual repairs only if you’re a tech-savvy individual, since there are dangers associated with tinkering around with the computer registry and HOSTS file.

Installing and running anti-malware software on the affected system can automatically delete browser hijackers and other unwanted programs. Safebytes Anti-Malware includes a cutting-edge anti-malware engine that will help you prevent browser hijacking in the first place, and clean up any existing problems.

Infected with Relevant Knowledge? Scan your PC


Is Malware Blocking Safebytes Anti-Malware from Installing? Click Here for Install Help

*SafeBytes Anti-Malware scanner is for malware detection. You have the choice of buying the software for malware removal. If you wish to uninstall SafeBytes Anti-Malware, learn how.

Malware Blocking Access To Safebytes Website And Anti-Malware Downloads – What You Should Do?

Malware can cause all sorts of damage after they invade your system, starting from stealing your personal information to deleting files on your computer system. Some malware is created to hinder or prevent things that you’d like to do on your computer system. It may not let you download anything from the net or it will stop you from accessing a few or all of the internet sites, especially the antivirus websites. So what should you do when malware keeps you from downloading or installing Safebytes Anti-Malware? There are some actions you can take to get around this issue.

Make use of Safe Mode to resolve the problem
In the event the malware is set to run at Windows start-up, then booting in safe mode should avoid it. Since just the bare minimum programs and services start up in “Safe Mode”, there are hardly any reasons for issues to happen. Listed below are the steps you have to follow to start into the Safe Mode of your Windows XP, Vista or 7 computer (check out Microsoft site for directions on Windows 8 and 10 PCs).

1) At power on, press the F8 key before the Windows splash screen starts to load. This will conjure up the “Advanced Boot Options” menu.
2) Choose Safe Mode with Networking with arrow keys and hit Enter.
3) When this mode loads, you will have the internet. Now, get the malware removal software you want by utilizing the browser. To install the application, follow the guidelines in the setup wizard.
4) Following installation, run a full scan and let the program remove the threats it detects.

Switch to some other internet browser
Web-based malware can be environment-specific, targeting a specific internet browser or attacking particular versions of the web browser. The best way to overcome this issue is to opt for a web browser that is well known for their security features. Firefox comprises built-in Malware and Phishing Protection to help keep you safe on-line.

Make a bootable USB anti-virus drive
Another way is to download and transfer an antivirus software from a clean computer to run a virus scan on the infected system. To run anti-virus using a USB drive, follow these simple measures:
1) Download Safebytes Anti-Malware or MS Windows Defender Offline onto a clean PC.
2) Insert the pen drive on the same computer.
3) Run the setup program by double-clicking the executable file of the downloaded application, which has an .exe file format.
4) Choose the flash drive as the location for saving the software file. Follow the instructions on the screen to complete the installation process.
5) Disconnect the flash drive. You may now utilize this portable anti-malware on the infected computer system.
6) Run the Safebytes Anti-malware directly from the flash drive by double-clicking the icon.
7) Click the “Scan” button to run a full computer scan and remove viruses automatically.

When you have attempted ALL of the above methods but you still have problems downloading or installing Safebytes Anti-Malware, then you can resort to re-installation of the operating-system. It may sound scary, but unfortunately, reinstalling everything from scratch is the sole method and quite often the most practical approach to get rid of particularly obstinate viruses. If you are already our client, technical help for malware removal is just a call away. Call 1-844-377-4107 to speak to our skilled technicians and get assistance remotely.
Still can’t install Safebytes Anti-Malware? View other possible causes of installation issues.

SafeBytes Anti-Malware Benefits

Do you wish to install the best anti-malware program for your system? There are several applications on the market which comes in paid and free versions for Windows systems. Some are really worth your money, but most aren’t. You have to purchase a tool that has gained a strong reputation and detects not just computer viruses but other types of malware too. Among few good applications, SafeBytes Anti-Malware is the strongly recommended software program for the security conscious individual.

SafeBytes is a highly effective, real-time anti-spyware application that is created to assist the typical computer user in protecting their computer from malicious threats. With its outstanding protection system, this utility will easily detect and get rid of the majority of the security threats, which includes viruses, adware, browser hijackers, PUPs, trojans, worms, and ransomware.

SafeBytes anti-malware provides a plethora of advanced features which sets it apart from all others. Here are some of the features you may like in SafeBytes Anti-Malware.

World-class AntiMalware Protection: Built upon a greatly acclaimed anti-virus engine, this malware removal application has the capacity to identify and remove most stubborn malware threats such as browser hijackers, PUPs, and ransomware that other common anti-virus programs will miss.

Active Protection: SafeBytes gives complete and real time security for your laptop or computer. This software will continuously monitor your PC for suspicious activity and updates itself regularly to keep abreast of the latest threats.

Safe Web Browsing: SafeBytes gives instant safety rating on the web pages you are going to visit, automatically blocking dangerous sites and to make sure that you’re certain of your safety while browsing the internet.

Low CPU and Memory Usage: SafeBytes provides total protection from online threats at a fraction of the CPU load because of its enhanced detection engine and algorithms.

24/7 Customer Support: You can get absolutely free 24/7 technical support from their computer experts on any product queries or PC security issues.

To conclude, SafeBytes Anti-Malware is really great for securing your PC against all sorts of malware threats. Once you’ve installed this software, you will no longer need to bother about malware or any other security concerns. If you’re looking for a comprehensive antivirus program that’s still simple enough to use, SafeBytes Anti-Malware is just what you will need!

Technical Details and Manual Removal

If you wish to manually get rid of Relevant Knowledge without the use of an automated tool, it may be possible to do so by removing the program from the Windows Add/Remove Programs menu, or in cases of browser extensions, going to the browsers AddOn/Extension manager and removing it. You will definitely also want to reset your web browser.

If you decide to manually remove the system files and registry entries, utilize the following list to make sure you know exactly what files to remove before performing any actions. However, editing the registry is usually a difficult job that only experienced computer users and professionals should attempt to fix it. Additionally, some malicious programs are capable to defend against its deletion. It is highly recommended that you carry out the removal procedure in Safe Mode.

    %PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe
    %PROGRAMFILES%\PremierOpinion\pmservice.exe
    %PROGRAMFILES%\PremierOpinion\pmropn.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn64.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn64.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn64.exe
    %PROGRAMFILES%\PremierOpinion\pmservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn64.exe
    %PROGRAMFILES%\PremierOpinion\pmropn.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn.exe
    %WINDIR%\system32\pmls.dll
    %PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn64.exe
    %PROGRAMFILES%\PremierOpinion\pmservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn64.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe
    %USERPROFILE%\My Documentsdhalloweenpumpkin.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe
    %PROGRAMFILES%\PremierOpinion\pmropn.exe
    %PROGRAMFILES%\premieropinion\pmls.dll
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn64.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmservice.exe
    %PROGRAMFILES%\PremierOpinion\pmls.dl_
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn32.exe
    %PROGRAMFILES%\PremierOpinion\pmls.dl_
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmls.dl_
    %PROGRAMFILES%\PremierOpinion\pmls.dl_
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn32.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES%\PremierOpinion\pmservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %TEMP%\is-EHO1J.tmp\rkverify.exe
    %PROGRAMFILES(x86)%\premieropinion\pmropn64.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn64.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES%\RelevantKnowledge\rlls.dll
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn64.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\PremierOpinion\pmropn.exe
    %PROGRAMFILES%\PremierOpinion\pmservice.exe
    %PROGRAMFILES%\PremierOpinion\pmservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES%\AVI repair\dvrsetup21.exe
    %PROGRAMFILES%\PermissionResearch\prservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg32.exe
    %PROGRAMFILES%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES%\RelevantKnowledge\rlvknlg32.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES% (x86)\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES% (x86)\RelevantKnowledge\rlvknlg32.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %USERPROFILE%\My Documents\aviconverter_installer_g.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %USERPROFILE%\Mijn documenten\sddp.exe
    D:\appz\civg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RELEVANTKNOWLEDGE\RLVKNLG.EXE
    F:\Screensaversdfireplace.exe
    P:\telechargement\audio\SplitMP3Setup.exe
    C:\Download New\kbpianost.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.ex_
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES%\PermissionResearch\prmrsr.exe
    %TEMP%\nsu89CB.tmp\rkverify.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %TEMP%\is-SGK7E.tmp\rkinstaller.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES%\RelevantKnowledge\rlls64.dl_
    %USERPROFILE%\Bureaublad\MK.exe
    %PROGRAMFILES%\RelevantKnowledge\rlservice.ex_
    %USERPROFILE%\Desktop\lixo\videoinspector.exe
    %PROGRAMFILES%\PermissionResearch\prmrsr.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.ex_
    %PROGRAMFILES(x86)%\relevantknowledge\rlvknlg.exe
    %PROGRAMFILES%\OpinionSquare\opnsqr.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %USERPROFILE%\My Documents\Downloads\sinb5300.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES%\PermissionResearch\prmrsr.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.ex_
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg.exe
    %PROGRAMFILES%\PermissionResearch\prmrsr.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES%\RelevantKnowledge\rlvknlg.exe
    D:\appz\civg.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlvknlg64.exe
    %PROGRAMFILES(x86)%\RelevantKnowledge\rlservice.exe
    %WINDIR%\system32\rlls.dll
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\PremierOpinion
    %temp%\PremierOpinion
    %TEMP%\RelevantKnowledge
    %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge
    %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge