How can I communicate with an agent about SafeBytes Anti-Malware?

Product support is available 24/7 via chat and email. Please click on the link to below to submit your ticket or initiate a chat and we’ll reply as soon as possible to your inquiry.  Click here to connect with us.

Where can I find my License Key?

If you’ve purchased a license for SafeBytes Anti-Malware, the license key can be found in your email. Please look through your email for a message with subject: SafeCart Product Activation, and copy/paste or manually enter the key provided in to your software

Lost your license key? No problem! you can look up your license key easily by clicking on this link.

How do I confirm if my software is activated?

Look at the left side of SafeBytes Anti-Malware when the software is open on your PC. Click on the “Settings” button, then click on the “License” link that appears in the menu. If you see your license key here,
your software has been successfully registered. If you’re having troubles entering or validating your license key, please feel free to contact us for assistance.

How do I uninstall SafeBytes Anti-Malware?

In order to uninstall SafeBytes Anti-Malware, please follow the instructions below as required for your operating system:

A visual walkthrough can be seen here.

To uninstall SafeBytes products on Windows Vista, do the following:

  1. Quit the program.
  2. Click Start, Settings, Control Panel.
  3. Double-click Add or Remove Programs.
  4. Find and select SafeBytes product you want to remove in the programs list.
  5. Click Remove.
  6. In the confirmation dialog, click Yes.
  7. Follow the further instructions.

 

To uninstall SafeBytes products on Windows 7, do the following:

  1. Quit the program.
  2. Click Start, Settings, Control Panel.
  3. Double-click Add or Remove Programs.
  4. Find and select SafeBytes product you want to remove in the programs list.
  5. Click Remove.
  6. In the confirmation dialog, click Yes.
  7. Follow the further instructions.

 

To uninstall SafeBytes products on Windows 8, do the following:

  1. Quit the program.
  2. Click Start, Search, Control Panel.
  3. In the Control Panel list, select Programs.
  4. Under Programs, click Uninstall a program.
  5. Right-click the program you want to remove and then select Uninstall.
  6. In the confirmation dialog, click Yes.
  7. Follow the further instructions.

SafeBytes Software Inc.

2001 University Street, Suite 1700
Montreal, Quebec, Canada H3A 2A6

Software Publisher

SafeBytes Software Inc. [map] 2001 University Street, Suite 1700 Montreal, Quebec, Canada H3A 2A6

Order & Billing Inquiries

For any billing related enquiries, please feel free to call the SafeCart customer care team – available Monday through Friday (excluding holidays), from 7 am to 8 pm Eastern Standard Time.

Toll Free North America 1-855-432-0727
Toll Free UK 0808 178 8882
For Service in German 0800 180 2573
For Service in French 0805 080014
Europe +44 2038 663573