How can I communicate with an agent about a SafeBytes product?

Product support is available via email. Please click on the link below to submit your ticket and we’ll reply as quickly as possible to your inquiry.  Click here to submit a ticket.

Where can I find my license key for my SafeBytes product?

If you’ve purchased a license for a SafeBytes product like Driver Assist or Total System Care, the license key can be found in your email. Please look through your email for a message from SafeBytes Support and you should find your key there. If you are not able to locate the email, please submit a ticket and we will email you your license key right away. Click here to submit a ticket.

How do I uninstall a SafeBytes product?

In order to uninstall a SafeBytes product like Driver Assist or Total System Care, please follow the instructions below according to your current operating system:

Windows 7

  1. Quit the program.
  2. Click Start, Settings, Control Panel.
  3. Double-click Add or Remove Programs.
  4. Find and select SafeBytes program you want to remove in the programs list.
  5. Click Remove.
  6. In the confirmation dialog, click Yes.
  7. Follow the further instructions.

 

Windows 8

  1. Quit the program.
  2. Click Start, Settings, Control Panel.
  3. In the Control Panel list, select Programs.
  4. Under Programs, click Uninstall a program.
  5. Right-click the Safebytes program you want to remove and then select Uninstall.
  6. In the confirmation dialog, click Yes.
  7. Follow the further instructions.

 

Windows 10

  1. Quit the program.
  2. Click the Start button. The Start button is the Windows icon at the bottom left side of your desktop.
  3. Click the Settings icon. This takes you to the next window, the Windows Settings screen.
  4. Select Apps.
  5. Scroll down until you locate Driver Assist in the list, click on it. This will cause the Uninstall button for the program to appear. Another and separate dialog box will appear and remind you that the app and its related info will be uninstalled. Click the Uninstall button at the bottom right of the dialog box. The program will be uninstalled.

If you are still having an issue trying to uninstall the product after trying these steps, please submit a ticket and we will assist you. Click here to submit a ticket.

Software Publisher

SB Software Group LLC
950 Peninsula Corporate Circle
Suite 1018
Boca Raton, FL, FL 33487

Order & Billing Inquiries

For any billing related inquiries, please feel free to contact our support team by submitting a ticket and we’ll respond as quickly as possible. Click here to submit a ticket.