Refund Policy

Initial Purchase of SafeBytes

The initial purchase of SafeBytes software is backed by a 30 day unconditional money back guarantee. If for any reason a customer chooses have their purchase refunded within 30 days of purchase, they may do so by any of the three methods listed below:

- Contacting the SafeBytes Support desk to request the refund; or,
- Sending a request via email to; or,
- Sending a letter via mail to: SafeBytes Software, ATTN: Customer Care, 950 Peninsula Corp Circle Suite 1011 Boca Raton, FL 33487

Customers are required to provide any one of the following pieces of information in order for our customer care team to successfully submit a refund request:

- The order number as provided in the emailed receipt; or,
- Their SafeBytes license key as provided in the email receipt; or,
- The email address used at time of registration; or,
- Their full name used during purchase, accompanied by the purchase date.

In the event that purchase identification information provided by the customer does not match a corresponding purchase of SafeBytes, the customer may be asked to provide secondary methods of purchase identification to locate their order and process the refund.

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Last Updated: June 28, 2022